Terms and Conditions

 

30 DAY RETURN POLICY

In case you are not satisfied with a product purchased via this website, we offer you a full 30-day money back guarantee.

If you wish to make use of the 30-day money back guarantee, please check the return form received with your order. For questions, contact support at support@apagahome.com who will guide you through the process.

 

PAYMENT

We accept payment by most major credit or debit cards, Paypal, and iDeal.

We have partnered with Mollie, a leading payment service providers in the world, to handle your credit card details safely. We do not store your credit card details.

 

SHIPPING

All orders ship within 24 business hours (excluding holidays and if otherwise noted at checkout). All customers receive a tracking number so they can follow their package during the entire transit time.

We currently only ship in the Benelux (Belgium, The Netherlands, Luxemburg).

For shipments, please expect 1-3 business days for delivery.

Free shipping is available when purchased sum is €50 or more.

Shipments will be shipped with PostNL.

 

CANCELATION & CHANGES

Please verify your order details as we cannot amend your order once processed to our warehouse for shipment. If you would like to cancel your order, please contact us immediately at support@apagahome.com

 

CUSTOM DUTIES

In some cases, you might be subjected to customs, import taxes or brokerage fee when ordering from Apaga.com. Please check with your local customs office for your local rules and regulations.

All orders will be shipped from The Netherlands.

 

PRICING, COUPON VOUCHERS, SALES, AND PRICE ERRORS

Apaga reserves the rights to cancel or adjust any order with price errors. Additionally, any promotion, sale, or discount may be subject to end at anytime without any notice.

Coupons and vouchers with discounts are not eligible to be used with products that have existing discounts applied to them.

 

CAMPAIGNS AND OFFERS

We do not have the possibility to activate any checkout codes after an order is completed. The checkout code must be activated during checkout for it to be valid.

 

WARRANTY

Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process. Warranties given on products are as follows:

  • United States and countries in Asia: 1-year warranty on all products.
  • EU countries: 2-year warranty on all products.

 

LOCAL LAW

All products are covered by local warranty regulations. Please check with your local distributor or retailer, if your country is not listed.

 

CONTACT US

If you have any questions about the Terms and Conditions, please contact support@apagahome.com

Last updated: February 17th, 2020